Eye 2 Eye Vision Center is Open & Offering Appointments for this Week!
During the COVID-19 pandemic, the safety and well-being of our patients, staff and doctors is our first priority. Our team will continue to go above and beyond the expectations for optometry practices so that everyone who enters our practice will feel safe. We are sure that you are well aware of the concerns about COVID-19, and we would like you to know the steps we are taking. These measures include, but are not limited to:
An Expectations Checklist—For All of Us
Precautions You should Be Taking
- ALL patient encounters will be by appointment. Walk-ins will not be allowed.
- You can CALL or TEXT (757) 259-2300 if you would like to make an appointment in addition to using the website.
- Face Masks are mandatory for all patients.
- Your temperature will be taken before entering the building.
- All patients must complete a COVID-19 questionnaire upon arrival at the practice.
- No paperwork – appointments now require pre-registration on our website.
- We ask that you arrive at your appointment alone unless you are a minor and require adult supervision then we will allow one caregiver inside with the child.
- Patients may be asked to wait in their car for their appointment, depending on how many people are in the practice at any given time
- We ask that upon entering our clinic, that you immediately wash your hands with soap and water or hand sanitizer.
- Anyone who enters the building will be required to wear a face mask. If a patient does not have a mask, we will provide one at the front door.
- We may ask you to leave the office if you show flu-like signs, cold/fever, or coughing.
- Staff will not shake hands with any of our patients. Please don’t take it personally. 🙂
- We will be practicing safe distancing within the clinic and we ask that you do your best to keep a minimum of 6 feet between you and other patients.
- Coming out to your car to dispense glasses and contact lenses (curbside pickup).
Steps Our Practice is Taking
We have gone to great length to decrease the amount of contact points and promote social distancing in our clinic, making it safer for you and our staff.
- Appointment times will be spaced further apart to ensure social distancing.
- Contact less paperwork and forms are available via email or our website. This helps us better prepare for your visit, verify any benefits you may be eligible for and keeps you safer by decreasing the amount of time spent in the building.
- Air Purifiers using HEPA – 13 medical grade air filters have been installed in all common areas of the office, sufficient enough to recycle the air in most of the rooms up to 6 times per hour.
- All common surfaces and touch points are being wiped and disinfected as often as possible between patients.
- Electrostatic Fogging and Disinfecting with Hypochloros Acid is being done a multiple times a day to disinfect all surfaces, touch points, seating and hard to reach places.
- Eyeglass frames in our OPTICAL that have been touched or tried on are set aside and run through a UV-C sanitizer and then wiped down before going back on display.
- Optomap Retinal Imaging and iWellness Glaucoma / Macula Screenings are now required on all patients. This decreases the amount of time we are in direct contact with each other and gives us the best in depth view of internal ocular structures. These are quick, painless and do not require dilation.
- Refractions (looking through the holes of that instrument where the Dr. dials in your prescription) is now done digitally and with a an 8 foot distance between Dr. and patient. No more standing over and within 2 feet of the patient, asking which is better “1 or 2”.
- Contactless Payment Options are in place at checkout or via a secure payment link that can be sent via text.
- We offer curbside pick up for any eyeglass, sunglasses, contact lens or dry eye medications that have been ordered.